Terms and Conditions of Sales

Last updated: November 2024

Welcome to ID Brick ! These Terms of Sale govern your access to and use of our website and the purchase of products through our services. By making a purchase on ID Brick, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, do not make any purchases through our services.

Owner Information:

  • Name: Mathieu Gresse
  • Address: 287 Chemin de la Coste, 30560 Saint-Hilaire-de-Brethmas, France

Preamble

The order of products presented in the electronic catalog on this website is subject to the buyer’s acceptance and constitutes unconditional acceptance by the buyer of all the terms and conditions of sale set forth below. These terms and conditions of sale are binding on the buyer regardless of any special clauses added by the buyer—unless expressly agreed upon by the seller—and regardless of any advertising materials issued by the website owner. The buyer’s acceptance is represented by their electronic signature, materialized by the “validation click.” This electronic signature holds the same value as a handwritten signature between the parties. This action is equivalent to the buyer acknowledging that they have fully read and approve all the conditions outlined below. Except in the cases explicitly provided for by these terms and conditions of sale, the purchase order electronically signed by the buyer through the “validation click” is considered final and cannot be withdrawn. In these conditions, we invite customers who have accessed the electronic catalog for remote sales to carefully read the terms and conditions of sale below before placing any actual orders for products listed in this catalog.

Article 1: PURPOSE

These terms and conditions of sale aim to specify the rights and obligations of the buyer regarding the products sold in the electronic catalog, within the framework of a remote sales system. The contract established in the event of an actual order under and in accordance with the conditions referred to in these terms and conditions of sale is governed by the regulations of remote sales, as provided in particular by the Consumer Code, as well as the specific provisions referred to below.

Article 2: IDENTIFICATION OF THE OFFEROR

SAS “ID Brick”

287 chemin de la Coste 

30560 Saint-Hilaire-de-Bretmas

Website: www.idbrick.com

Contact email: hello@idbrick.com

Siren:

The use of trademarks present on the site is strictly prohibited.

Article 3: ESSENTIAL CHARACTERISTICS OF THE GOODS AND SERVICES OFFERED

The products offered in the electronic catalog and whose remote sale is governed by these terms and conditions of sale have the following essential characteristics:

Products concerned: The name, packaging, quantity, and specific features are specified for each product in the electronic catalog. All these elements are repeated during the order made by the buyer. In any case, the presentation photos of the products offered in the electronic catalog are not contractual and do not engage the seller’s responsibility towards the buyer.

Geographical coverage area of the offer: The offer referred to in these terms and conditions of sale is limited to mainland France.

Geographical delivery area: The offer referred to in these terms and conditions of sale is limited to the same area.

Article 4: DURATION OF THE OFFER

The sales offers contained in the electronic catalog, governed by these terms and conditions of sale, are valid for any product contained in this catalog as long as it remains online or until stocks are exhausted.

The warranty period is that granted by the manufacturers and varies for each. Excluded from this warranty are non-compliance with the manufacturer’s usage advice, improper use of the products, and wear parts, as well as any products modified or repaired by the customer.

Article 5: PRICE

The price is indicated for each product listed in the electronic catalog. The price is understood to include all taxes, as these taxes are set on the date of the buyer’s acceptance of the offer under the conditions referred to in Article 6 below. The price guaranteed to the buyer is that listed in the electronic catalog on the date of purchase, which is materialized by the buyer’s acceptance of the offer under the conditions referred to in Article 6 below. The price must be paid in full at the time of ordering. The seller reserves the right to modify the sales prices listed in his electronic catalog at any time.

Promotional Offers: They are made based on available stocks. There can be no combination with an offer such as special conditions, discounts, or other.

The prices of products purchased on marketplaces are increased by the fees due to their listings: subscriptions, commissions, financial fees.

Article 6: ACCEPTANCE OF THE OFFER

The acceptance of the offer by the buyer is materialized by the validation, within the framework of the electronic catalog, by a “validation click” of all the information that must be completed by the buyer: Name, First Name, Delivery Address, Email.

The order placed by the buyer is subject to a written confirmation by email from the seller, the content of which cannot be modified by the buyer.

This confirmation contains: product designation, quantity ordered, all taxes included price, and delivery terms.

Article 7: PAYMENT

The buyer must pay in full for their order using one of the methods proposed on the site for the shipment of their order. The buyer guarantees the seller, during the validation of their order, that they are in good standing with the issuer of the payment method.

Article 8: DELIVERY ​

The ordered product is generally shipped within 2 working days after receipt of payment and is delivered by carrier or to a relay point at the address indicated on the buyer’s order. If the buyer is absent during the delivery of the ordered product from the electronic catalog, it is their responsibility to contact the carrier to arrange a new delivery or pick up their order from the relevant depot. A delivery time is indicated on the site. This time is only indicative, and the seller cannot be held responsible for any delay in delivery or failure to deliver. In particular, the exceedance of this indicative time, especially for reasons of force majeure such as strikes or bad weather preventing deliveries, cannot give rise to any cancellation of the order, any reduction in the price paid by the buyer, or any payment of damages.

The buyer must provide valid and complete delivery details. If, by error, they fail to meet this obligation and the ordered product is not delivered to the correct destination, then the product will be definitively lost to the buyer without recourse, and if the product is returned to the seller, the buyer will have to pay again for the shipping costs after providing the correct details.

Products leave our premises in perfect condition; for packaging reasons, some products may be “debundled,” in which case we take all measures to protect them: bubble wrap, cardboard boxes, etc.

The customer must report any possible shock traces on the package to the carrier (or postman) and, if necessary, refuse the package.

In case of damage, any claim must be made within two days of the delivery date by registered letter to the carrier. Any return of goods is subject to our authorization and will necessarily be made freight prepaid; no freight due will be accepted.

The consumer must send a copy of this letter to the SELLER’S ADDRESS. Without this report, no exchange will be made.

The exchange of any product declared, after the fact, damaged during transport, without any reservation made upon receipt of the package, cannot be taken care of.

Compliance and receipt: Any reservation or dispute relating to shortages and/or damage related to orders must be notified to us within 3 days of receipt of the order, by registered letter with acknowledgment of receipt or by electronic message directly from the site in the “Contact” section; no other means of contact will be accepted or processed.

 

 Order shipment tracking: Any claim must be made within a maximum of 2 months from the date of dispatch of the order; after this period, we will no longer be able to track your order; after this period, the request must be made by the buyer directly with the carrier; after this date, the buyer will have no further recourse with the seller.

Article 9: PERSONAL INFORMATION

Unless expressly opposed by the buyer, the buyer consents to the use of the personal data collected during their order for the seller’s customer file. In accordance with Law No. 78-17 of January 6, 1978, on information technology, files, and freedoms, the buyer has the right to access, rectify, or delete the data communicated at any time. The personal information collected will never be disclosed to third parties.

Article 10: RIGHT OF WITHDRAWAL

In accordance with Articles L. 120-20 of the Consumer Code, the buyer has a withdrawal period of 14 days from the date of delivery of the product.

Any product subject to a withdrawal request by the buyer must be returned with tracked shipping to ID Brick, in a new, unopened state, without being used. The buyer must take measures to protect the return package, the costs of which are their responsibility. A damaged product will not be refunded, taken back, or exchanged by ID Brick.

In the event of exercising the right of withdrawal, ID Brick will prioritize an identical exchange or commit to refunding the buyer (excluding shipping costs) within 14 days following receipt of the return.

This right of withdrawal is exercised on prior request, without penalty for a maximum of fifteen items; from the sixteenth item, a fee of €0.50 per item will be retained on the refund for handling, processing, and return management, with return shipping costs remaining at the consumer’s expense.

Abuse of the right of withdrawal may result in penalties.

The refund will be made after receipt and verification of the product.

Any request for order cancellation made before order preparation will be refunded, less transaction fees.

Any request for order cancellation made during or after order preparation will not be accepted.

Any request for order cancellation made after shipment of the order will be refunded, less shipping and transaction fees, only once the order has been returned and checked by the shipper idbrick.com.

Article 11: DISPUTE RESOLUTION

In case of a dispute, the buyer will contact the seller as a priority to reach an amicable solution. The fact that the seller does not invoke a breach of any of the buyer’s obligations governed by these terms and conditions of sale cannot be interpreted as a waiver for the future of the obligation in question, nor the right for the buyer to invoke this breach later.

Article 12: LOYALTY

A loyalty program rewards purchases made on idbrick.com. For each relevant product, a total of loyalty points is indicated on its description, valid for 365 days and convertible into a voucher usable from a minimum purchase of €10.

Article 13: PRODUCT CUSTOMIZATION

The ID Brick website allows the customization of certain original Lego® pieces through the site. The buyer agrees to use the customized products for private, non-collective purposes and guarantees that they hold all intellectual property rights or similar foreign rights such as copyright and that they have sole control and direction over the provided content. Neither ID Brick nor its host can be held responsible for the files transmitted to them.

All customized product orders are final, non-modifiable, and non-refundable. Delivery times for customizable products may be extended. If a provided file does not meet sufficient resolution, ID Brick reserves the right to make the necessary adjustments to achieve a result as close as possible to the provided file.

Client Responsibility:

The Client declares having made a prior copy of digital files before submitting them to the www.idbrick.com site for processing or any other manipulation.

The Client also declares that they are the legal owner of all files and digital content submitted to the www.idbrick.com site, ensuring that these are free of any rights.

The Client agrees to comply with all current laws and regulations regarding the prohibition of distributing pornographic or obscene images and not to use the Site in contravention of any law or regulation. The Client may not use the Site to record or transmit offensive, threatening, abusive, hateful, defamatory, slanderous files or content that reveal private or personal matters of any person or infringe on the rights of others.

The Client acknowledges that any file or content perceived as violating current laws and regulations may be handed over by DG TOYS SARL to the competent public authorities, who will handle it accordingly idbrick.com

Article 14: GIFT CARD

Gift cards are only usable on the idbrick.com website and are valid for 365 days from the date of purchase. All gift card orders are final, non-modifiable, and non-refundable.

Article 15: CONTACT

All requests or complaints regarding the operation of ID Brick, orders, or other subjects must be made directly from the website in the “Contact” section; no other contact methods will be accepted or processed.